We know how frustrating it is when you’re ready to take control of your job search, but a missing activation link is holding you back. Let’s get this sorted quickly so you can start accessing personalized job matches, our headhunter network, and all the tools designed to help you land a better job faster. 

Here are the most common reasons activation emails go missing, and how to fix them. 

Check your spam or junk folder 

Email filters can be overzealous, and sometimes our activation link ends up in your spam or junk folder instead of your inbox. Take a quick look there first. 

If you find the email, mark it as “not spam” or “not junk.” This tells your email provider that messages from JobLeads are safe and ensures you’ll receive important updates about your job search in the future. 

Add JobLeads to your safe senders list 

Prevent future emails from getting lost by adding JobLeads to your safe senders or contacts list. This simple step ensures our emails land in your inbox, where they belong. 

Just add our email address to your contacts, and you’ll receive activation links, job alerts, and other helpful messages without any hiccups. 

Double-check your email address 

It happens to the best of us, a typo when entering your email address means the activation link is going to the wrong place. 

Here’s how to verify your email address: 

1. Log into your JobLeads account. 

2. Click on your profile icon in the top right corner. 

3. Select “Account settings” from the menu. 

4. Check the email address listed in your account settings in the “Login data” section. 

Still no activation link? 

If you’ve tried all these steps and still haven’t received your activation email, don’t worry, we’ve got your back. Reach out to our Customer Support team, and we’ll help you resolve the issue quickly. 

Our team is here to make sure nothing stands between you and starting your job search with a platform that’s truly on your side. Contact us, and we’ll get you up and running so you can begin taking charge of your career.