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Membership & Billing
Memberships
Account Activation
Billing
JobLeads Refund Policy
Cancelling Your JobLeads Account
Payment Methods
Memberships
What can I do as a Premium Member after creating my account?
What can I do as a Basic Member after creating my JobLeads account?
What is the JobLeads Trial Membership?
How do I cancel my Trial Membership?
I just signed up for a Trial Membership. Why am I not seeing my invoice?
What happens after my Trial Membership is over?
Account Activation
I haven’t received the activation link. What should I do?
How can I activate my account?
Billing
Where can I find my TopCV / TopResume invoice?
Will I be charged for using the JobLeads resume services?
How can I request an invoice?
Where can I find my invoices?
Resolving unrecognized charges from JobLeads
JobLeads Refund Policy
How do I request a refund?
How long will it take me to get my refund from JobLeads?
Cancelling Your JobLeads Account
How do I cancel my Premium Membership?
Why am I still receiving email notifications even if I cancelled my Premium Membership?
Why is JobLeads charging me the Premium Membership fee, even though I have already cancelled my membership?
What is JobLeads’ cancellation policy?
How can I delete my account?
What is the difference between cancelling my Premium Membership and deleting my account?
Payment Methods
Why am I being redirected to my payment provider?
Why is my credit card being rejected?
What is 3-D Secure?
What types of payment method are available?
In what currency will I be charged?
How do I update my payment information?
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